Payment / Dispatch
Shipping and payment conditions
For secure shipping, Mofastübchen works with various delivery services, but prioritises the service provider DHL, as we have had the best experience with them in recent years - especially in terms of speed.
With DHL, you can expect next-day delivery in 90% of cases.
At the moment, we only offer international shipments within the EU, as there have been too many problems with customs recently. However, we are working on further options to offer customers from Switzerland a direct shipping method.
For every order, we always check which delivery service is currently available to ensure that the goods can be delivered to you as quickly and safely as possible.
For larger deliveries of €300 or more, we can also ship worldwide. Please enquire separately by e-mail, where we can then inform you of the shipping costs for your country.
The following prices are due for shipping:
DHL parcel - 6,99 € (from 150€ order value free shipping)
International shipping European Union (EU) DHL Paket - 16,99 €
Please note that if you make use of your right of cancellation and thus fall below the minimum order value of €149.00, we will have to charge you the shipping costs retrospectively after the returned item has been refunded.
Unfortunately, due to the new regulations and laws, it will probably not be possible to collect previously ordered goods yourself until the end of 2025. It is planned that we will move to a new building with a separate collection room in 2025. After that, collection would be possible again.
Worldwide shipping and shipping to Switzerland is planned, but will not be possible until Q4 2025.